Terms and Conditions of sale

Last updated on: 23/09/2025

1 – Subject and Scope

These terms and conditions of sale (hereafter " TCS ") govern without restriction the sale by Gant Causse - listed under number 802 436 667 in the Trade & Companies Register of Paris, BP 90228 R.C.S RODEZ 444 901 714, 5 Boulevard des Gantières 12100 Millau, T: +33 (0)6 73 02 92 01, e-mail : contact@caussegantier.com (hereafter the " Seller "), distributor of the items (hereinafter “ Items ”) available for sale on the websites www.caussegantier.com (hereinafter the “ Site ”) of CAUSSE GANTIER, a company governed by French law.

The Seller delivers Items to the following countries: (hereafter the " Territory "):

Europe:

Albania, Germany, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Vatican City, Croatia, Denmark, Spain, Estonia, Finland, France, Georgia, Gibraltar, Greece, Guernsey, Hungary, Åland Islands, Isle of Man, Faroe Islands, Ireland, Iceland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Czechia, Romania, United Kingdom, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Türkiye.

International:

South Africa, Algeria, Angola, Anguilla, Antigua and Barbuda, Saudi Arabia, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, South Korea, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Egypt, El Salvador, United Arab Emirates, United States, Ecuador, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, South Georgia and the South Sandwich Islands, Ghana, Grenada, Greenland, Guadeloupe, Guatemala, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, French Guiana, Haiti, Honduras, Hong Kong, Christmas Island, Ascension Island, Norfolk Island, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Falkland Islands, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Macao SAR China, Madagascar, Malaysia, Malawi, Maldives, Mali, Morocco, Martinique, Mauritius, Mauritania, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, New Caledonia, New Zealand, Oman, Uganda, Uzbekistan, Pakistan, Panama, Papua New Guinea, Paraguay, Caribbean Netherlands, Peru, Philippines, French Polynesia, Qatar, Central African Republic, Dominican Republic, Rwanda, Western Sahara, Saint Barthélemy, Saint Kitts and Nevis, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, Sudan, South Sudan, Sri Lanka, Suriname, Svalbard and Jan Mayen, Réunion, Tajikistan, Taiwan, Tanzania, Chad, French Southern Territories, British Indian Ocean Territory, Palestinian Territories, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe.

Purchases of Items on the Site are exclusively reserved for adult non-trade consumers having full legal capacity (hereafter the " Customer "). Our sales are retail sales for strictly personal use. Consequently, sold Items can on no account be resold as new by the Customer in commercial firsthand sales circuits. The Seller reserves the right to limit the quantity of Items purchased by the same Customer if the quantity appears incompatible with personal use.

By placing an order on the Site , Customer accepts all the provisions of this TCS. The TCS may be modified by the Seller at any time. The applicable TCS are those in force on the Site when the Customer places an order under the conditions set forth below, which will be provided in paper format in the parcel.

Customers who do not agree to the new version of the TCS applying to any new orders must not place orders on the Site from the effective date of the new version thereof.

These TCS can be saved and/or printed and can be accessed on all the pages of the Site. They are provided in French and English.

Article 2 – Ordering process

To order an Item, Customers shall select the Item on the Site and add it to their shopping basket by clicking the " Add to cart" button. Customers can then continue purchasing Items by clicking the " Continue Shopping " button. Customers can at any point modify or remove selected items on the shopping basket page by clicking the " Basket " icon displayed in the top right-hand corner of all the Site's pages.

When their selection is complete, Customers will check their shopping basket by clicking the " Basket " icon. At that point they can then make, modifications concerning the nature of the Items in particular, by clicking on the cross to remove a product from the cart or modify the quantities by clicking on the drop down list withe quantities. After checking the details of their orders, Customers must confirm their orders by clicking " Order ".

Customers are hereby informed that all items selected in their shopping basket that are not paid for remain available for sale for other buyers and that the Seller cannot guarantee the price applying on the day the items are selected if the order is not confirmed, as the applicable price is the one applying on the day the Customer pays.

After confirming the order by clicking the " Order" button, Customers have 3 options:

• order as guest (without creating a customer account);

• order using their customer account and logging in with their user name and current password (hereinafter " Secure Login Details ");

• order by creating a customer account before

A customer account grants Customers access to their personal " My Account " area, in which among other things they can track their orders and view their ordering history.

The Seller cannot accept liability for any inaccurate information provided by Customers when they create their customer account and/or place an order.

Customers are required to ensure the security of their Secure Login Details. Accordingly, any purchase made using their Secure Login Details is deemed to have been made by themselves. If Customers lose or forget their Secure Login Details, they can recover them by clicking " Forgot your Password? " under " Log in " (by clicking the button in the top left-hand corner). The Secure Login Details will then be e-mailed to the address provided when the customer account was created.

To finalise an order, a Customer must:

• indicate or confirm their address of delivery,

• validate the delivery mode (delays and delivery fees vary according to the address of delivery and the total of purchase)

• check the summary of their order

• indicate or confirm their billing address,

confirm that they have read and understood these TCS by ticking the box labelled " I accept these terms and conditions of sale "

A Customer must then accept their order and pay by clicking the " Continue Shopping" button which brings up the secure payment page.

The sale is only deemed complete after receipt of full payment by the Seller, which is confirmed by the Seller e-mailing the Customer confirmation of acceptance of the order at the e-mail address provided by the Customer, who formally accepts use of e-mail for the Seller's confirmation of the order.

Customers can track their order on the Site and contact the Seller's customer service (hereafter the " Customer Service ") by telephone at the number stated under " Contact " or by e-mail at contact@caussegantier.com.

The Seller reserves the right to refuse to honour a Customer's order if the order appears to be abnormal, excessive or in breach of the provisions of the TCS. The Seller shall not be liable if the administrative and/or technical processing of an order on the Site is disrupted for any reason, including by a virus, computer bug, unauthorised human intervention or any other cause beyond the Seller's control, or if there is a presumption of fraud, or in case of any form of fraud, committed in particular by computer, in which case the Seller reserves the right to interrupt or cancel the outstanding order.

Article 3 – Information on the Items

3.1. – Characteristics of the Items

The Seller has paid the utmost attention to the characteristics, descriptions, colours, photographs and representations of the Items on the Site, which are presented as precisely and accurately as possible (specifications, illustrations, size, composition, etc.). Seller presents the Site content “as it” and make no claims as to its accuracy, either expressed or implied. Seller reserves the right to amend errors, or to update product information at any time, without prior notice.

Customers are invited to refer to the description of each Item to take cognisance of its properties and distinctive features, more particularly with regard to the desired characteristics and size, as the Customer alone is responsible for the choice and purchase of an Item. Customers can also at the Customer Service any time contact by e-mail at contact@caussegantier.com or by telephone on the number stated under " Contact".

Seller endeavors to present accurate information on the Site at all times. However, there may be occasions when information on the Site may contain pricing and or other errors. Seller reserves the right to revise pricing and other errors and to cancel any order a Customer may have placed if there was an error concerning the price or availability of any item Customer ordered when Customer placed an order, even if Customer has received an order confirmation. Any such errors are wholly unintentional and Seller apologizes if the erroneous information in any way affects Customer’s individual order.

3.2. – Availability of the Items

The Items presented on the Site are available for sale while stocks last. Details of availability are provided on the Site when the order is placed and the Seller makes every effort to update these Item availability details on a regular basis. If an ordered Item is not in stock despite the Seller's best efforts, the latter will so inform the Customer by any means (phone call or e-mail) as soon as possible. The order concerned will be cancelled and the Customer will be reimbursed for the price paid for the Item concerned within no more than fourteen (14) calendar days of the cancellation.

The Seller shall have no liability for stock shortages or unavailability of Items.

Article 4 – Price and Terms of Payment

4.1. – Prices

For deliveries in France, a shipping fee of ten (10) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).

For deliveries in Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Denmark, Spain, Estonia, Vatican City, Finland, France, Georgia, Gibraltar, Greece, Hungary, Åland Islands, Faroe Islands, Ireland, Iceland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, North Macedonia, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Czechia, and Turkey, the prices of the items in euros include customs duties if the delivery country is outside the European Union. A shipping fee of twenty (20) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).

For deliveries in Algeria, Guadeloupe, Réunion, Morocco, Martinique, Mayotte, New Caledonia, Papua New Guinea, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Svalbard and Jan Mayen, Tunisia, and Wallis and Futuna, the prices of the items in euros include customs duties if the delivery country is outside the European Union. A shipping fee of twenty (20) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).

For deliveries in the United Kingdom, Guernsey, Isle of Man, and Jersey, the prices of the items in pounds (£) include customs duties. A shipping fee of twenty (20) pounds (£) is applied to the order if the total order amount is less than three hundred and eighty-five (385) pounds (£).

For deliveries in the United States and its minor outlying islands, the prices of the items in dollars ($) include customs duties. A shipping fee of twenty-five (25) dollars ($) is applied to the order if the total order amount is less than five hundred and ten (510) dollars ($).

For deliveries in South Africa, Angola, Anguilla, Saudi Arabia, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Ecuador, Egypt, United Arab Emirates, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Cayman Islands, Cook Islands, Ascension Island, Falkland Islands, Norfolk Island, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Niue, Oman, Uganda, Uzbekistan, Pakistan, Palestinian Territories, Panama, Paraguay, Caribbean Netherlands, Peru, Philippines, Qatar, Macao SAR China, Rwanda, Central African Republic, Dominican Republic, Western Sahara, Saint Helena, Saint Kitts and Nevis, Saint Lucia, El Salvador, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Somalia, South Sudan, Sri Lanka, Saint Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Chad, British Indian Ocean Territory, Thailand, French Southern Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Yemen, Zambia, and Zimbabwe, the prices of the items in dollars ($) include customs duties. A shipping fee of twenty-five (25) dollars ($) is applied to the order if the total order amount is less than five hundred and ten (510) dollars ($).

The Seller reserves the right to modify its prices without notice at any time. However, Items are billed to the Customer on the basis of the prices applying on the Site at the time of ordering and the Seller will not modify them when payment for the order has been made.

4.2. – Payment terms and methods

The total amount due by the Customer is indicated before final confirmation of the order on the Site.

Payment for the order is made solely on the Site by Carte Bleu bank card, Visa, Mastercard, American Express, Union Pay, JCB or Paypal. Carte Discovers and Diners are accepted only for payment for the order in the United-States. To make a payment, the Customer must enter the card’s details, including the name of the cardholder, the card number, its expiry date and its 3-digit security code. Payments are handled by the secure Adyen payment solution. Customers wishing to pay via their Paypal account are redirected to the Paypal site for that purpose.

Payment is deemed final after confirmation thereof is sent by the issuer. Should the bank reject the payment, the order will be automatically refused and the Seller shall have no obligation or liability to the Customer.

Article 5 – Delivery – Transfer of risk

5.1. – Delivery arrangements

The Seller delivers its Items only in the Territory.

The conditions, prices and delivery lead times stated on the Site can be accessed on the Site at any time by clicking the " Delivery and Returns" link.

The conditions, prices and delivery lead times applying to the order are those indicated to the Customer when the latter selects a delivery method before confirming the order.

The Items purchased by the Customer are delivered to the address provided in the order on the Site. No deliveries can be made to PO boxes.

Customer is responsible for liability (e.g., late delivery, impossibility of delivery, Items returned to the Seller, extra transport costs, etc.) resulting from any incorrect and/or incomplete delivery indications they provided and/or their absence at the time of delivery.

When their order is dispatched, Customers receive e-mail notification thereof. Customers can track their orders with the number of the parcel provided by the Seller. it is up to the Customer to be present (or represented) at the time of delivery of their order. If a Customer is absent at the time of delivery, the carrier will where necessary leave a non-delivery notice informing him of how and when to collect the parcel.

5.2. – Late delivery

In the event of absence or late delivery, the Customer must e-mail the Seller at contact@caussegantier.com as soon as possible or call the Customer Service number stated under " Contact" . Where applicable the Seller will contact the carrier to investigate the matter.

If the delivery deadline is exceeded for a reason unrelated to the Customer or in case of force majeure as defined by the French Civil Code and relevant French case law, the Customer may, in accordance with the provisions of article L. 216-2 of the French code of consumer law, charge the Seller to make the delivery within a reasonable time limit by registered letter with acknowledgement of receipt or in writing on another durable medium. If the Seller fails to deliver within this extended time limit, the Customer may cancel his order in another registered letter with acknowledgement of receipt or in writing on another durable medium sent to the Seller. The order will be deemed cancelled when the Seller receives the letter or written cancellation informing it of the cancellation, unless the latter has made the delivery in the meantime. The Customer will then be reimbursed for the price of the order within no more than fourteen (14) calendar days of cancellation thereof. Barring special cases or unavailability of one or more Items, the ordered Items will be delivered in one go.

5.3. – Receipt of the Items

The risks attached to the Items are transferred to the Customer on delivery, that is, when the Customer (or any third party named by the latter) physically takes possession of the Items concerned.

Moreover it is up to the Customer (or any third party named by the latter) to check the number and condition of the Items when they are delivered by the carrier. If the received parcel is open or obviously damaged, or if any of the Items in the parcel are damaged or missing or do not match the order, the Customer (or any third party named by the latter) should refuse the parcel or the Items concerned and make the customary written reservations, on the carrier's delivery note in as much detail as possible (parcel open, parcel or item(s) damaged or missing or not matching the order, etc.).

In any event, the Customer shall notify the Seller forthwith by e-mail at customerservice@barrie.com or call the number stated under " Contact" , in order to allow the Seller to conduct an investigation with the carrier and/or seek recourse from the carrier within the period specified by the applicable regulations, where appropriate.

If an Item is missing, or is refused or returned by the Customer in the above circumstances, the Seller will either refund the Item(s) concerned within fourteen (14) days or reship the damaged or missing Item(s).

The above provisions do not preclude the Customer's return policy, as stated in section 6 below, the Customer’s right to cancel, as stated in in clause 7 below, or the Customer's benefit of the guarantees given, as stated in clause 8 below.

The risks attached to the Items are transferred to the Customer on delivery, that is, when the Customer (or any third party named by the latter) physically takes possession of the Items concerned.

Article 6 – Return Policy

The Return Policy and this clause 6 do not apply to Items that have been customised at the request of the Customer (for instance Customer's initials).

Exchanges relating to a change of size or color of the same model ordered are possible but subject to availability. Return and shipping costs are covered by the Seller, provided that the item is returned in perfect condition and in its original packaging. The Seller specifies that an item purchased on promotion or during a sales period cannot be exchanged for a non-discounted version of the same model. The Seller invites the Customer to submit their exchange request within 14 days following the delivery date of the Item(s).

The Seller specifies that any Item purchased during a promotional campaign or sales period may not be exchanged for a non-discounted version of the same model.

The Customer must notify the Seller of their request for an exchange within fourteen (14) days from the date of delivery of the Item(s).

The Customer has 14 business days from the date of the order delivery to return all or part of the Items purchased

For orders delivered in France, the return fee is ten (10) euros (€). These fees shall not apply if the return of an item ordered online is made directly at the Causse boutique, located at 24 rue Cambon, 75001 Paris, France.

For orders delivered in Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Vatican City, Åland Islands, and Faroe Islands, the return fee is ten (10) euros (€).

For orders delivered in Algeria, Guadeloupe, La Réunion, Morocco, Martinique, Mayotte, New Caledonia, Papua New Guinea, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Svalbard and Jan Mayen, Tunisia, and Wallis and Futuna, the return fee is ten (10) euros (€).

For orders delivered in the United Kingdom, the return fee is ten (10) pounds (£).

For orders delivered in South Africa, Angola, Anguilla, Saudi Arabia, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Ecuador, Egypt, United Arab Emirates, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Cayman Islands, Cook Islands, Ascension Island, Falkland Islands, Norfolk Island, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Niue, Oman, Uganda, Uzbekistan, Pakistan, Palestinian Territories, Panama, Paraguay, Caribbean Netherlands, Peru, Philippines, Qatar, Macao SAR China, Rwanda, Central African Republic, Dominican Republic, Western Sahara, Saint Helena, Saint Kitts and Nevis, Saint Lucia, El Salvador, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Somalia, South Sudan, Sri Lanka, Saint Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Chad, British Indian Ocean Territory, Thailand, French Southern Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Yemen, Zambia, and Zimbabwe, the return fee is ten (10) US dollars ($).

1. Exchange and Return Policy

To ensure the return is processed as efficiently as possible, the Seller invites the Costumer to comply with these terms and conditions of return:

• Items must be sent with the return form completed;

• Items must be returned in their original condition, unworn, with all tags still attached and intact, in their original packaging.

The Seller reserves the right to refuse acceptance of any Items that do not fulfil these terms and conditions of return and to return them to the Costumer where applicable.

2. Procedure

For the return of an order, the Seller invites the Customer to follow the following procedure:

Via DHL

1. Contact the Customer Service by email at customerservice@barrie.com to request a return, mentioning the order reference, and the Items to be returned. Customer Service is available Monday to Saturday from 10:00 a.m. to 6:00 p.m. (GMT+1). Customer Service will send you the DHL return label and, if applicable, the commercial invoice to be attached to the package via email.

2. Fill out the return form by entering only the Items to be returned.

3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.

4. Place the AWB on the package and contact DHL for the sending. The return package must be shipped within 14 days from the date of authorization of the return.

5. Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items and shipping costs where applicable within 3 to 5 days. Return shipping costs will be deducted from the refund.

In store

For orders delivered to France, returns can be made at the Causse boutique, located at 24 rue Cambon, 75001 Paris, France, within 14 days of the delivery date of the item(s). Our in-store team will verify that the return meets the acceptance criteria. If applicable, we will process the refund of the items and shipping costs where applicable within 3 to 5 business days.

Article 7- Right to cancel

If , the right to cancel and this clause 7do not apply to Items that have been customised at the request of the Customer, in accordance with the provisions of article L. 221-28 of the French code of consumer law.

The Customer has fourteen (14) days from the date of receipt of the Items to exercise his/her right to cancel, without having to give reasons:

• by printing out the cancellation form, a template of which is provided in appendix 1 of these TCS, filling it in then returning it to the Seller within that deadline, either by e-mail at contact@caussegantier.com or by post at the following address: Causse Gantier, 5 Boulevard des Gantières – 12102 Millau; or

• sending the Seller, within such fourteen (14) days, either by e-mail at contact@caussegantier.com or by post at the following address: Barrie France, Causse Gantier, 5 Boulevard des Gantières – 12102 Millau (France), an unambiguous statement of his/her wish to cancel, and including the particulars the Seller needs to identify the order concerned (full name, date and order number…).

The Customer will then have fourteen (14) days in which to return the Items from notification of his/her decision to cancel.

The Items must be returned complete, with their original packaging and the labels still attached and intact, so that the Seller can offer them for sale again as new. Items must be returned together with the delivery note provided in the original parcel, to the following address: Causse Gantier, 5 Boulevard des Gantières – 12102 Millau (France).

Customer shall be responsible for the costs and risks of the returned Items and Customer should take all appropriate measures to ensure the items are returned in pristine condition and use a carrier of his/her choosing that can provide proof of shipment of the Items and proof of receipt thereof by the Seller. The Items cannot be returned to any point of sale that sells Causse branded items. The Seller will not refund any Items returned by the Customer that do not correspond to the ordered Items, or that are incomplete or damaged and/or that were not purchased on the Site.

The Customer may be held liable if the Item is deteriorated by handling other than that involved in trying on an Item in a shop, in particular by wearing it. The Customer shall consequently try on the Item with all the necessary care, without removing its inner protective film fitted for the purpose.

If the aforementioned conditions are met, the Seller will refund the Items concerned and shipping costs where applicable within no more than 14 of (i) their return, or (ii) the date on which the Customer provides proof of shipment thereof (whichever date is the earlier), the rest of the order remaining firm and final. Proof of shipment of the Items includes any means that incontrovertibly evidences shipment of the Items to the Seller.

Refunds will be made by the same means of payment as that used by the Customer, or if the Customer agrees, by any other means of payment, at no additional charge to the Customer (bank transfer).

If the Items are returned after the fourteen (14) day deadline from the Customer's decision to cancel (the date stated on the proof of shipment being legally binding), or if the aforementioned conditions are not met, the Seller may refuse to refund the Customer. If the refund is refused, the Items may be returned to the Customer at the latter's expense if (s)he so requests, within 2 months of the request.

Article 8 – Legal Guarantees

The Seller is subject to the legal warranty of conformity and the warranty against hidden defects of the sold item.

Under the legal warranty of conformity, the Customer:

• has a period of two (2) years from the delivery of the product to take action against the Seller;

• when repair is possible, may choose between repair or replacement of the product, subject to the cost conditions provided for in Article L. 217-9 of the French Consumer Code;

• is exempt from having to prove the existence of the product’s non-conformity during this period.

The Customer may also invoke the warranty against hidden defects of the sold item pursuant to Articles 1641 to 1648 and 2232 of the French Civil Code and, in this case, may choose between rescission of the sale or a reduction in the purchase price in accordance with Article 1644 of the French Civil Code.

The Customer is required to verify that the item(s) received correspond(s) to the order and, in the event of non-conformity or a hidden defect covered by the applicable legal warranties, must contact Customer Service at customerservice@barrie.co.uk or via the phone numbers listed in the “Contact” section, who will provide the necessary information regarding the return of the item(s) and their replacement or refund.

The Seller will exchange or repair the returned item after receiving and inspecting the concerned item.

Reminder of certain provisions of the French Consumer Code regarding the legal warranty of conformity (excluding services and digital content):

• Article L.217-4: The seller delivers a product in conformity with the contract and is responsible for any non-conformity existing at the time of delivery. The seller is also responsible for non-conformities resulting from packaging, assembly instructions, or installation when this is the seller’s responsibility or was carried out under the seller’s responsibility.

• Article L.217-5: A product is in conformity with the contract if:

1° It is suitable for the normal use expected of such a product and, if applicable:

o It corresponds to the description provided by the seller and possesses the qualities presented to the buyer in the form of a sample or model;

o It presents the qualities that a buyer can legitimately expect based on public statements made by the seller, producer, or their representative, including advertising or labeling;

2° Or it possesses the characteristics agreed upon by the parties or is suitable for any specific use sought by the buyer, communicated to the seller, and accepted by the seller.

• Article L.217-12: Actions resulting from non-conformity are time-barred after two years from delivery of the product.

• Article L.217-16: When the buyer requests the seller, during the course of any commercial warranty granted upon acquisition or repair of a movable good, to repair the product under warranty, any immobilization period of at least seven days is added to the remaining duration of the warranty. This period starts from the buyer’s request for intervention or from the date the product is made available for repair, if this is later than the request.

Reminder of certain provisions of the French Civil Code regarding hidden defects:

• Article 1641: “The seller is bound by the warranty for hidden defects of the sold item which render it unfit for the use for which it is intended, or which so diminish its use that the buyer would not have acquired it, or would have paid a lower price, had they known of the defects.”

• Article 1648, paragraph 1: “Actions resulting from redhibitory defects must be brought by the buyer within two years from the discovery of the defect.”

The Customer is also informed of the existence of legal warranties applicable in their country of residence, which may be subject to national conditions.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay of operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. Customer specifically acknowledges the Seller is not liable for the defamatory, offensive or illegal conduct of other customers or third parties and that the risk of injury from the foregoing rests

Equally, this clause does not apply if the Items were not purchased on the Site, as statutory guarantees are binding on the seller from which the Items were purchased.

Customer agrees that use of the Site and purchase of Items is entirely at Customer's own risk. The Site and Items are provided as is, and except as set forth in this section, Seller disclaims any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services, and 2) any warranties or title or warranties of merchantability or fitness for a particular purpose.

Neither the Seller nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the Site or inability to gain access to or use the Site or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the Site and Items purchased hereunder.

Article 9 – Personal data

Customers are informed that any information connected to their orders undergoes automated data processing, in accordance with the principles stated in the personal data policy published on the Site.

The Seller undertakes to respect the confidentiality of the personal data communicated by the Customer on the Site and process it in accordance with the provision of regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing directive 95/46/EC (general data protection regulation).

Article 10 - Correspondence

Any question and/or correspondence and/or complaint concerning an order placed on the Site must be sent to the Customer Service by e-mail at contact@caussegantier.com or by calling the number (free of charge from a landline) stated under " Contact" .

No complaint will be handled in a Gant Causse shop or a retail outlet in which Gant Causse branded items are sold, and no exchange will be offered in the said outlets.

Article 11 – Force majeure

The Seller accepts no liability for total or partial failure to meet its obligations under a contract of sale and these TCS if this is caused by a force majeure event in the conditions defined by the French Civil Code and the case law of the Court of Cassation.

In the event of a force majeure, the Seller will so inform the Customer by e-mail within no more than ten (10) days of the occurrence of the said event, indicating the foreseeable length and effects thereof, and will do its utmost to mitigate its effects. The Customer may ask the Seller to cancel the sale by e-mail at contact@caussegantier.comor by calling the numbers stated under "Contact".

The obligations will again be binding when the force majeure event ends and the Seller has duly informed the Customer thereof.

Article 12 – Partial nullity

If one or more stipulations of the TCS are deemed invalid or declared as such by a law, a regulation or a final ruling by a competent court, the other stipulations will remain in force under the same terms and conditions.

Article 13 – Governing law/Settlement of disputes

These TCS and all orders placed on the Site in accordance with these TCS are governed by French law, barring legal provisions to the contrary imposing the applicability of a foreign law.

For any complaint or dispute concerning the Site, these TCS and/or an order, and before any application for mediation, the Customer should contact the Barrie France Customer Service (by e-mail at contact@caussegantier.com or by calling the numbers stated under "Contact"), to lodge the complaint or dispute and try and find an amicable solution with the Seller.

If the complaint cannot be resolved amicably by the Customer Service, the Customer may, as (s)he sees fit:

• Refer the matter to the online dispute resolution platform of the European Commission at the following address http://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

• Refer the matter to the online mediation service of the Centre de Médiation et d’Arbitrage de Paris (hereafter “CMAP”) at http://cmap.fr/ or at the following postal address: CMAP (Service de Médiation de la Consommation), 39 avenue Franklin Roosevelt – 75008 Paris.

For the Customer’s referral to the CMAP to be admissible, it must include: the Customer’s postal address, telephone number and e-mail address, the full names and address of Barrie France, a brief summary of the facts, and evidence of the amicable dispute resolution procedures that the Customer has already completed.

Article L152-2 of the French code of consumer law : A dispute cannot be examined by a consumer mediator when:

1. The consumer cannot prove that (s)he has previously attempted to resolve the dispute directly with the professional by filing a written complaint, where applicable by following the procedure stipulated by the contract;

2. The claim is manifestly groundless or unfair;

3. The dispute has already been examined or is currently being examined by another mediator or a court;

4. The consumer submitted the claim to the mediator more than one year after filing the written complaint with the professional;

5. The dispute is outside the mediator’s remit.

The mediator informs the consumer within three weeks of receipt of the case file that the latter’s application for mediation has been refused.

Barring amicable agreement (including via the aforementioned mediation process), or if the Customer wishes to refer the complaint or dispute directly to the courts without attempting to reach an out-of-court settlement, the French courts have territorial jurisdiction to hear the case, barring legal provisions to the contrary that require it to be referred to a foreign court.

Article 14 – Eco-organizations and Unique Identification Numbers (UIN)

In accordance with the provisions of the Environmental Code regarding Extended Producer Responsibility, the Seller is registered with several eco-organizations and is up to date with its eco-contributions. The Seller thus holds the following Unique Identification Numbers (hereinafter “UIN”):

• Apparel, Home Textiles, and Footwear Sector (REFASHION): FR219191_11UHRE

• EMPAP Sector (CITEO): FR219191_01YKIR

Appendix 1 - Cancellation form

For the attention of ........................................ [the professional must insert its name and address geographical here and, when they are available, its fax number and e-mail address]:

I/we (*) hereby notify you (*) that I/we cancel (*) the contract for the sale of item (*)/for the service provision (*) below:

Ordered on (*)/received on (*):

Order number (**):

Name of the consumer(s):

Address of the consumer(s):

Signature of the consumer(s) (only if this notification is a paper form):

Date:

(*) Delete as appropriate.

(**) the order number is available in the Customer's area on the Site