Delivery
We deliver the following territories :
Europe:
Albania, Germany, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Vatican City, Croatia, Denmark, Spain, Estonia, Finland, France, Georgia, Gibraltar, Greece, Guernsey, Hungary, Åland Islands, Isle of Man, Faroe Islands, Ireland, Iceland, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Czechia, Romania, United Kingdom, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Türkiye.
International:
South Africa, Algeria, Angola, Anguilla, Antigua and Barbuda, Saudi Arabia, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, South Korea, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Egypt, El Salvador, United Arab Emirates, United States, Ecuador, Eritrea, Eswatini, Ethiopia, Fiji, Gabon, Gambia, South Georgia and the South Sandwich Islands, Ghana, Grenada, Greenland, Guadeloupe, Guatemala, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, French Guiana, Haiti, Honduras, Hong Kong, Christmas Island, Ascension Island, Norfolk Island, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Falkland Islands, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kuwait, Laos, Lesotho, Lebanon, Liberia, Libya, Macao SAR China, Madagascar, Malaysia, Malawi, Maldives, Mali, Morocco, Martinique, Mauritius, Mauritania, Mayotte, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, New Caledonia, New Zealand, Oman, Uganda, Uzbekistan, Pakistan, Panama, Papua New Guinea, Paraguay, Caribbean Netherlands, Peru, Philippines, French Polynesia, Qatar, Central African Republic, Dominican Republic, Rwanda, Western Sahara, Saint Barthélemy, Saint Kitts and Nevis, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, Sudan, South Sudan, Sri Lanka, Suriname, Svalbard and Jan Mayen, Réunion, Tajikistan, Taiwan, Tanzania, Chad, French Southern Territories, British Indian Ocean Territory, Palestinian Territories, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Tunisia, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Wallis and Futuna, Yemen, Zambia, Zimbabwe.
Delivery Methods and Timeframes
Our deliveries are carried out by DHL, and the delivery times provided by the carrier are indicative. For deliveries within Europe, orders are delivered within 1 to 5 business days. For deliveries outside Europe, orders are delivered within 3 to 7 business days.
Delivery Fees
For deliveries in France, a shipping fee of ten (10) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).
For deliveries in Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Denmark, Spain, Estonia, Vatican City, Finland, France, Georgia, Gibraltar, Greece, Hungary, Åland Islands, Faroe Islands, Ireland, Iceland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, North Macedonia, Moldova, Monaco, Montenegro, Norway, Netherlands, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Czechia, and Turkey, the prices of the items in euros include customs duties if the delivery country is outside the European Union. A shipping fee of twenty (20) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).
For deliveries in Algeria, Guadeloupe, Réunion, Morocco, Martinique, Mayotte, New Caledonia, Papua New Guinea, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Svalbard and Jan Mayen, Tunisia, and Wallis and Futuna, the prices of the items in euros include customs duties if the delivery country is outside the European Union. A shipping fee of twenty (20) euros (€) is applied to the order if the total order amount is less than four hundred and fifty (450) euros (€).
For deliveries in the United Kingdom, Guernsey, Isle of Man, and Jersey, the prices of the items in pounds (£) include customs duties. A shipping fee of twenty (20) pounds (£) is applied to the order if the total order amount is less than three hundred and eighty-five (385) pounds (£).
For deliveries in the United States and its minor outlying islands, the prices of the items in dollars ($) include customs duties. A shipping fee of twenty-five (25) dollars ($) is applied to the order if the total order amount is less than five hundred and ten (510) dollars ($).
For deliveries in South Africa, Angola, Anguilla, Saudi Arabia, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Ecuador, Egypt, United Arab Emirates, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Cayman Islands, Cook Islands, Ascension Island, Falkland Islands, Norfolk Island, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Niue, Oman, Uganda, Uzbekistan, Pakistan, Palestinian Territories, Panama, Paraguay, Caribbean Netherlands, Peru, Philippines, Qatar, Macao SAR China, Rwanda, Central African Republic, Dominican Republic, Western Sahara, Saint Helena, Saint Kitts and Nevis, Saint Lucia, El Salvador, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Somalia, South Sudan, Sri Lanka, Saint Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Chad, British Indian Ocean Territory, Thailand, French Southern Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Yemen, Zambia, and Zimbabwe, the prices of the items in dollars ($) include customs duties. A shipping fee of twenty-five (25) dollars ($) is applied to the order if the total order amount is less than five hundred and ten (510) dollars ($).
Exchanges and returns
The Return Policy and Exchange Policy do not apply to Items that have been customised at the request of the Customer.
To ensure the proper handling of an exchange or return of an item or items, the Seller asks the Customer to comply with the following exchange or return conditions within 14 days of the delivery date of the item(s).
Exchanges relating to a change of size or color of the same model ordered are possible but subject to availability. Return and shipping costs are covered by the Seller, provided that the item is returned in perfect condition and in its original packaging. The Seller specifies that an item purchased on promotion or during a sales period cannot be exchanged for a non-discounted version of the same model.
For any return request, handling fees apply. These fees will be deducted from the refund. Return shipping fees are detailed below:
For orders delivered in France, the return fee is ten (10) euros (€). These fees shall not apply if the return of an item ordered online is made directly at the Causse boutique, located at 24 rue Cambon, 75001 Paris, France.
For orders delivered in Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Turkey, Vatican City, Åland Islands, and Faroe Islands, the return fee is ten (10) euros (€).
For orders delivered in Algeria, Guadeloupe, La Réunion, Morocco, Martinique, Mayotte, New Caledonia, Papua New Guinea, French Polynesia, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Svalbard and Jan Mayen, Tunisia, and Wallis and Futuna, the return fee is ten (10) euros (€).
For orders delivered in the United Kingdom, the return fee is ten (10) pounds (£).
For orders delivered in South Africa, Angola, Anguilla, Saudi Arabia, Antigua and Barbuda, Argentina, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Ivory Coast, Curaçao, Djibouti, Dominica, Ecuador, Egypt, United Arab Emirates, Eritrea, Eswatini, Ethiopia, Fiji, French Guiana, Gabon, Gambia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Equatorial Guinea, Guyana, Haiti, Honduras, Cayman Islands, Cook Islands, Ascension Island, Falkland Islands, Norfolk Island, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, India, Indonesia, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, Niue, Oman, Uganda, Uzbekistan, Pakistan, Palestinian Territories, Panama, Paraguay, Caribbean Netherlands, Peru, Philippines, Qatar, Macao SAR China, Rwanda, Central African Republic, Dominican Republic, Western Sahara, Saint Helena, Saint Kitts and Nevis, Saint Lucia, El Salvador, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Somalia, South Sudan, Sri Lanka, Saint Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Chad, British Indian Ocean Territory, Thailand, French Southern Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Tuvalu, Uruguay, Vanuatu, Vietnam, Yemen, Zambia, and Zimbabwe, the return fee is ten (10) US dollars ($).
1. Exchange and Return Policy
To ensure the return is processed as efficiently as possible, the Seller invites the Costumer to comply with these terms and conditions of return:
• Items must be sent with the return form completed;
• Items must be returned in their original condition, unworn, with all tags still attached and intact, in their original packaging.
The Seller reserves the right to refuse acceptance of any Items that do not fulfil these terms and conditions of return and to return them to the Costumer where applicable.
2. Procedure
For the return of an order, the Seller invites the Customer to follow the following procedure:
Via DHL
1. Contact the Customer Service by email at customerservice@barrie.com to request a return, mentioning the order reference, and the Items to be returned. Customer Service is available Monday to Saturday from 10:00 a.m. to 6:00 p.m. (GMT+1). Customer Service will send you the DHL return label and, if applicable, the commercial invoice to be attached to the package via email.
2. Fill out the return form by entering only the Items to be returned.
3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.
4. Place the AWB on the package and contact DHL for the sending. The return package must be shipped within 14 days from the date of authorization of the return.
5. Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items and shipping costs where applicable within 3 to 5 days. Return shipping costs will be deducted from the refund.
En boutique
For orders delivered to France, returns can be made at the Causse boutique, located at 24 rue Cambon, 75001 Paris, France, within 14 days of the delivery date of the item(s). Our in-store team will verify that the return meets the acceptance criteria. If applicable, we will process the refund of the items and shipping costs where applicable within 3 to 5 business days.
